HSBC App has a dedicated website where you can check the status of its services including mobile, telephone, and internet banking and ATMs. As of this morning (Friday 28 June) over 5000 issues have been reported on Downdetector.

However, neither X nor Facebook have expressed on their service status page that the bank has a problem.

Why should I register for Online Banking with the HSBC India Mobile Banking App?

When you register for your online banking account using the HSBC India Mobile Banking app, you can set your 6-digit Mobile Banking PIN and activate your Digital Secure Key.

Digital Secure Key generates a unique security code that allows you to log in to Online Banking, confirm transactions, and access the full range of online banking services.

How do I add a new local beneficiary using the HSBC India Mobile Banking app?

To add a new household recipient:

  • Log in to your HSBC India mobile banking app
  • Select the “Move Money” tab.
  • Select “Pay and Transfer”.
  • Select the account you are paying from
  • In the “My Beneficiaries” section, you will now see the “Add New Beneficiary” option at the top of your screen.
  • Select and follow the on-screen instructions
  • “Confirm” your notification.

Once the new beneficiary is successfully added, you can start the transfer. Your new beneficiary details will be saved and added to the ‘My Beneficiaries’ list in your HSBC India app and will also be available under ‘Your account or who you have previously paid with’ the next time you log into Online Banking.

The beneficiary list is the same in online and mobile banking apps.

General tips

Use a different device: Try to access the website or application using a different computer or device. We also recommend you to restart your device.

Clear browser cache: Cached files may be preventing your browser from downloading new web pages. Refreshing the page will clear this. To do this, click Ctrl + F5 on Windows PC or Command + Shift on Mac and then press R.

Clear browser cookies: Clearing browser cookies can fix some problems such as B. Loading or formatting problems on websites. You can do this by going to your browser settings, then “Privacy”, then “Clear Browsing Data”.

Use Incognito Mode: You can try browsing the website in private mode or incognito mode first. This will automatically disable cookies and all temporary caches.

Restart your router: If other websites or apps are having problems or running slowly, try restarting your network connection.

Firewalls and Antivirus: Your ISP provider may block the website or application you are trying to access. If so, you can try visiting the website or app through a VPN service to see if it works.

Check your firewall and antivirus: These can sometimes block access to certain websites or services. To fix this problem, you can disable it temporarily to see if it solves the problem.

Clear the DNS cache: To speed things up, all operating systems store name resolution information in the DNS cache. In your case, the information you entered may be outdated or incorrect. We recommend that you search the Internet for instructions on how to clear your DNS cache.


Q: Has the HSBC App Not Working closed down?

We recently sent browser requests to the HSBC App and it continues with a status code of 200 (UP) and a response time of 1.47ms. We recommend clearing your cache or restarting/updating your app.

Q: Why is HSBC running slow?

If you experience slow speeds when using the HSBC App, it may be due to your internet connection. Before calling your ISP and asking about slow speeds, be sure to clear your cache, update apps, and check for any outages.

Q: What does the HTTP response status code mean?

An HTTP response status code is a three-digit code returned by the server that indicates the status of the request. The code is usually accompanied by a message containing additional information about the response, such as:
2XX – Successful – Website is online and accessible.

3XX – Redirect – The website is accessible but the browser is redirected to another page.

4XX – Browser Error – The requested page is not available or does not exist.

5XX – Server Error – There are internal errors on the server.

Status codes help developers and users understand what is happening with a particular request. It also acts as a guide to take appropriate action when necessary.

Q: What is HSBC’s response time?

HSBC App response time is the time it takes for a website to respond to a request made by your device. It calculates how long a website takes to load after you click a link or type a URL in your browser.

Q: How do I know if my device is not working?

In addition to trying a different device, you can also check your device’s software to make sure it’s up to date by checking your settings for available updates.

HSBC App Not Working


At HSBC App Not Working, we are constantly developing our services and tailoring them to your banking needs. We have launched the HSBC India Mobile Banking App for our Indian customers. For more reviews like this visit Examviews.

Written by Patna Motihari

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